Remote Repair And Onsite Support

Augmented networks remote computer repair support staff can offer your company with two distinct approaches to ensure the successful and quick resolution of your technical support issue or request.

For example, via remote support option, we have a secure and increasingly popular way to troubleshoot and resolve your software related problems via a remote desktop connection and remote PC repair capabilities

In addition, your assigned Network Administrator will utilize a third-party appliance to give him access to your desktop via an Internet connection (broadband or dial-up), from any location in the world.

This process is secure, effective and efficient.

The types of issues typically resolved by this support method include:

• Virus and spyware removal
• Optimization and performance improvement
• Registry repair
• Repair of device driver issues
• Web related issues
• Windows security and patch updates.